Shipping policy
- Where do you ship from?
We ship all our nail wraps from Montreal, QC, Canada, where Nails by Aina is based.
- Do you offer free shipping?
Yes!
As of September 27, 2025:
Due to the ongoing Canada Post strike, our shipping rates have been temporarily adjusted.
You can pick the option that fits your preference for speed and tracking.
Here’s what I offer right now:
- Free untracked Canada Post shipping on all orders in Canada
- Free tracked shipping on orders of 30$ or more
- 6.99$ for tracked shipping on orders under 30$
- 12$ for tracked shipping on all orders to the USA
- 15$ for tracked shipping on all order to Europe
Untracked Canada Post is the most affordable choice and arrives straight to your mailbox. If you prefer tracking for peace of mind, you can always choose the tracked option at checkout.
Orders are usually processed within the next business day. Standard delivery within Canada takes about 4–7 business days. International orders may take longer depending on location, customs and carrier delays.
- Do you ship internationally?
We ship across Canada, the US, and Europe. Unfortunately, we do not offer international shipping outside these countries at this time.
- How long does shipping take?
Generally, orders within Canada and the US typically take 5-21 days to arrive, while orders to European locations take 7-30 days. All Nails by Aina orders will be fulfilled within 2 business days of receiving them and are covered by a 100% satisfaction guarantee. Nails by Aina is not responsible for lost or stolen packages. Nails by Aina is not responsible for any shipping addresses entered incorrectly by the purchaser. If a package has been delivered to the wrong address due to the purchaser's error, a claim can be filed with the courier/shipping company.